Kittyrama Limited,
Belgrave House,
39-43 Monument Hill,
Weybridge, Surrey,
KT13 8RN

FREQUENTLY ASKED QUESTIONS
Do Kittyrama collars fit cats of all sizes?

Our collars are designed for adult cats. They fit neck sizes between 19.5 cm and 26.5 cm.

How can I check the correct fit for my cat?

Due to the soft, smooth and breathable nature of Silicon, a snug fit is best. You will know if it is fitted correctly if you have room to fit your little finger between neck and collar.

There is excess strap poking out from the bottom of the collar. Is there a way to stop this?

As the Silicon is so soft, the excess strap can poke out from underneath the collar. To avoid this, we recommend trimming the excess with scissors, about half way down the excess amount. The reduced length of excess strap will now stay in place underneath the collar. The Silicon strap will cut clean, so you don’t have to worry about fraying or fabric giving at the ends.

Just to be on the safe side, once you know your cat fitting, please remove the collar from your cat before trimming the strap.

How do I choose the best collar colour for my cat?

All our colours have been selected to be ultra-flattering for kitty-cats, however if you’re unsure on which one to pick, we recommend choosing a colour that compliments their eyes. Here’s a quick guide on colours to look out for:

Brown eyes : Blues and reds

Green eyes : Greens and blues

Gold eyes : Purples

Blue eyes : Blues, pinks and purples

Hazel eyes : Greens and yellows

Will my cat be able to open the breakaway clasp if they are in trouble?

Our breakaway clasps are designed to open at forces over 5.5 lbs. This amount of force is ideal to release an adult cat from stress, and strong enough to ensure that the collar won’t get unnecessarily lost.

My cat has rejected other collars before. Why would yours be different?

Our collars have been specifically designed for comfort. Our choice of materials, such as the high quality Silicon for the strap, makes them very smooth and soft, whilst also breathable. Silicon allows moisture and heat to escape from underneath the collar, helping to avoid rashes and general discomfort. The strap is also waterproof, so the collar won’t accumulate water if your cat gets caught up in the rain.

Each collar is very light and any hanging elements have been thoughtfully minimised, to avoid nails getting caught.

We asked other cat owners what they thought of Kittyrama collars:

Rob (dad to Minxi and Jinxi-Bella)

‘The cats seem unaware of them unlike previous collars which they have typically scratched on at a frequent basis.’

Sarah (mum to Cody and Nermal)

‘Both cats seem very happy wearing them. Cody in particular usually scratches his neck a lot, but he’s seemed very at ease.’

Rebecca (mum to George)

‘George hasn’t tried to claw it off yet. In fact he’s very relaxed given he hasn’t worn a collar in 3 years.’

Lou (mum to Loki and Aves)

‘Neither mine were bothered about wearing the collars at all, they just ignore the fact they have them on!’

How long will the collar last?

We can’t tell you for sure, but what we can say is that our cat Lily has had hers on for over 8 months now and it still looks brand new. As our collars will not fray or absorb water, we have high hopes of them outliving previous collars.

What is International Cat Care?

International Cat Care are the leading global charity for the welfare of cats. For over 50 years they have been raising the standard of treatment and care provided to cats by veterinary surgeons, boarding cattery operators, those involved in rescue work, breeders and, of course, cat owners by providing the best information possible.

Learn more about them here: http://www.icatcare.org

What is a ‘Cat Friendly Award’?

The Cat Friendly Award is an award given to products which have made a real difference to cat wellbeing and welfare. They are awarded by the leading global charity International Cat Care.
Our collars were put up for evaluation with 20 experts from their international panel, and we were granted their first ever cat collar award.

To learn more about the awards and product winners, go to: http://icatcare.org/cat-campaigns/cat-friendly-awards

Where can I find your stockists?

We are a brand new company and are working hard on building distribution throughout the UK. If you’d like to see us in your local pet shop, vets, garden centre or supermarket, please send us an email mentioning their name and address and we’ll contact them. That will help us get our products over to your area as fast as possible.

In the meantime, you can order directly from our online shop.

Would you like me to send over photos of my cat wearing your collar?

Yes please! We’d love to feature your cat wearing a Kittyrama cat collar in our ‘On the Catwalk’ section of our site. When it comes to photos, the more the merrier!

Please send any photos and comments to catwalk@kittyrama.co.uk

What is the delivery cost of my order?

We offer free Royal Mail 1st class delivery on all orders within the UK.

How long will delivery take?

We do our best to dispatch orders within 24 hours (If orders are placed over the weekend, we will dispatch them on the next business day). We will let you know once your order is on its way.

Once an order is dispatched, you can expect to receive it within 1-3 working days.

What is your returns policy?

All Kittyrama collars go through a strict quality control process. However, if you are not 100% satisfied with your purchase please contact us (hello@kittyrama.co.uk) within 14 days of receipt of your order to arrange an exchange or refund.

Please note: Items must be returned (at your own cost) unused, in a saleable condition and with the original packaging that you received them in. Please obtain proof of postage.

Do you deliver internationally?

Unfortunately, we don’t deliver outside of the UK, but this is something we are considering. Please can you send us an email mentioning the products you are interested in and where you wish them to be delivered to. We will get in touch once we are setup to deliver to you.

About our privacy policy and usage of cookies

If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.

We never share your data with 3rd parties except to help us deliver our own services.

We collect anonymous statistics about your visit, like which of our pages you viewed. This information helps us understand what parts of our site are doing well, how people arrive at our site and so on.Like most websites, we use this information to make our website better.

Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.

If you have any questions about this privacy policy or your personal data, please write to us by email to hello@kittyrama.co.uk or by post to 39-43 Monument Hill, Weybridge, Surrey, KT13 8RN, United Kingdom.

Send us an email

Trade Enquiries

Interested in selling our pawsome products? Please send us an email to trade@kittyrama.co.uk